Packages and Plans
Here are the outsourced support plans that HostingSupport4u has to offer. With all the plans below, you will receive a dedicated tech; a highly trained IT professional who will work solely for your company. To assure your satisfaction, you will have the opportunity to select your dedicated tech from a pool of many qualified individuals working for HostingSupport4u. All plans come with a one week free trial, completely taking out the financial risk of switching your support services to HostingSupport4u. If you are in need of a custom outsourced support solution, please feel free to contact us with your specific needs and we will arrange a customized service for your company.
Here are the outsourced support plans that HostingSupport4u has to offer. With all the plans below, you will receive a dedicated tech; a highly trained IT professional who will work solely for your company. To assure your satisfaction, you will have the opportunity to select your dedicated tech from a pool of many qualified individuals working for HostingSupport4u. All plans come with a one week free trial, completely taking out the financial risk of switching your support services to HostingSupport4u. If you are in need of a custom outsourced support solution, please feel free to contact us with your specific needs and we will arrange a customized service for your company.
Sales Representative
Our sales techs will cover any live chat, trouble ticket, or e-mail support for sales related inquiries that your company handles. Your professional and courteous sales tech will boost your company’s overall sales by providing quick answers to all sales questions. There is no better way to impress potential customers than providing quality responses to their questions in a timely manner. We guarantee a 30 minute response time for all sales inquiries sent to your company
Pricing Chart:
½ Shift (4 hours x 7 days a week) -$349.95 a month
1 Shift (8 hours x 7 days a week) -$599.95 a month
2 Shifts (16 hours x 7 days a week) -$1099.95 a month
3 Shifts (24 hours x 7 days a week) -$1499.95 a month
Billing & Accounting Support
With these plans your company will receive a dedicated billing and account manager. Your billing tech will stay on top of all non-paid invoices, and suspend non-paying users as needed. With these plans, you will be able to keep your company’s incoming funds more organized, and increase the financial efficiency of your company
Pricing Chart:
½ Shift (4 hours x 7 days a week) – $349.95 a month
1 Shift (8 hours x 7 days a week) – $599.95 a month
2 Shifts (16 hours x 7 days a week) – $1099.95 a month
3 Shifts (24 hours x 7 days a week) – $1499.95 a month
Technical Support & Server Administration
Our technical support and server administration plans, will keep your web hosting company running smoothly and keep your customers satisfied. A dedicated support tech will cover live chat, trouble ticket and support e-mails, and will respond to all issues within 30 minutes or less. Every support or server problem will be resolved within one hour, or will be escalated to upper level staff or directly to the datacenter (your instructions). Your company’s servers will be monitored and maintained throughout your tech(s) shift; any server issues or downed services will be addressed immediately.
Pricing Chart:
½ Shift (4 hours x 7 days a week) -$399.95 a month
1 Shift (8 hours x 7 days a week) -$699.95 a month
2 Shifts (16 hours x 7 days a week) -$1299.95 a month
3 Shifts (24 hours x 7 days a week) -$1899.95 a month
Telephone Support & Sales
The following plans include a dedicated phone representative that will work only for your company. Elevate your company to a higher support level and boost your reputation with HostingSupport4u’s phone support plans.
Pricing Chart:
1 Shift (8 hours x 7 days a week) -$999.95 a month
2 Shifts (16 hours x 7 days a week) -$1899.95 a month
3 Shifts (24 hours x 7 days a week) -$2899.95 a month
